Frequently Asked Questions
Everything you need to know about CiteCheck.
What does CiteCheck do?
CiteCheck scans legal documents for fabricated citations, hallucinated facts, flawed reasoning, and factual gaps. It uses AI analysis followed by live citation verification against real legal databases.
Is my document stored after analysis?
No. Your original document is deleted immediately after processing. Only the redacted analysis report and metadata are retained. We never store your source files.
What file formats are supported?
CiteCheck accepts PDF and DOCX files up to 10 MB. Scanned/image-based PDFs are supported via OCR.
How does redaction work?
Before any AI analysis, CiteCheck automatically redacts client names, case numbers, privileged content markers, and contact information. The AI never sees your original confidential material.
How are citations verified?
After the AI flags potential citation issues, each citation is checked against live legal sources using the Perplexity Search API. Results include verification status and links to source material.
What's the difference between "Not Found" and "Unverifiable"?
These are two distinct verification outcomes. "Not Found" means our live search checked legal databases and could not locate any case, statute, or authority matching the citation — this is a strong signal that the citation may be fabricated. "Unverifiable" means the search was inconclusive: the citation couldn't be confirmed or denied, often because the source is behind a paywall, too obscure for public databases, or the search timed out. An unverifiable result is not an accusation — it's a flag for manual review. We recommend treating "Not Found" citations as high priority and "Unverifiable" ones as worth a quick manual check in Westlaw or LexisNexis.
What are credits?
Each document analysis costs credits based on document length and complexity. You can purchase additional credits from the Buy Credits page.